The cars and showroom speak for themselves but I was delighted by the staff attitude and ease of transaction, including my car part-exchange. They phoned when they found a lost credit card whilst cleaning my old car and returned it through registered-post the next day. Polite, efficient and no pressure sales at all.
We spent ages looking for a car and spoke to many garages nationally. We chose you as you were so helpful to start and we were not disappointed. What a smooth, professional and friendly service buying our car was with you. Your cars and showroom are exquisite unlike many others. It’s so refreshing to find someone who cares about customers and cars with so many garages and cars out there. We will certainly come back to for our next car. Thank you!
This is the fifth car bought from Motorhouse Wales. The whole process is so easy, have always received a fare price for my car being p/ex , there has never been any pressure to buy and have never had any problem with the cars I have purchased, which have always been presented to the highest standard. Suggest you try them, I feel you will not be disappointed. Thanks to Karl, Mark and Ken for the admin and of course Andy and Shawn for preparing the cars.
I purchased a BMW X5 from Karl at Motorhouse Wales earlier in 2016 and was impressed by the selection available and their preparation. The pleasant manner of our chat made for easier negotiations and I have been very pleased with the X5. The real test of course is when a problem arises and my call to Karl was met with understanding and a willingness to resolve the issue that sets the standard for others to meet and I fully recommend both Karl and Motorhouse Wales.
Hi Karl Thanks again for all your help, we are extremely happy with the X6 and more than happy to recommend you to anyone we know looking for a decent spec luxury car. Seamless service from our first telephone conversation, well done to you and your team at Motorhouse Wales! In the words of Arnie,we will be back
I recently bought a stunning looking Mercedes S class AMG line from Motorhouse and want to say I am delighted with the car, and it was a pleasure to deal with Karl. He understands people and is not a pushy or overly persuasive car salesman. His cars and his garage ooze class and quality. The car I bought was beautifully prepared and presented, and was the perfect colour combination for me. Even though I live in Glasgow I would go all the way to Bridgend again to buy from Motorhouse. I recommend them to anyone looking for that unique special car. Regards,
Hi Karl Just a note to say we are absolutely thrilled with the Q3 we picked up last Thursday. We found the whole experience of dealing with Motorhouse very efficient and friendly and the car is everything you said it was and more. We look forward to dealing with you again in the future and wouldn't hesitate is recommending you to others.
10 out of 10 Karl, yet again !
This will make my tenth car bought from Motorhouse Wales and as usual , surpassing all expectations.
The thing I love most , is how painless you make the whole process, from the no pressure viewing through to the seam free collection a few days later.
I highly recommend your showroom to anyone sceptical about the world of car buying, - PS - the tea’s great too !
What a pleasant experience buying a car. Karl's professionalism coupled with his easy-going style made the experience efficient and enjoyable. The S class is a cracker, beautifully presented and makes me wonder why I ever bought a new one. If you're looking for a quality car from a quality organisation you've come to the right place.
Dear Karl & Andy
What a pleasure it was to buy my first prestige car off Motorhouse Wales.
Travelled 5 1/2 hours on train to view a BMW 335d, was told by Karl I wouldn't be disappointed & I certainly wasn't. It was stunning!!
From the moment Andy picked me up from the train station I felt at ease & as soon as I met Karl the banter began!
Andy gave me some great advice on keeping the car in top spec whilst Karl dealt with the sale in a swift & efficient manner. Nothing was too much trouble for the pair of them.
Wherever you are in the UK & you want a top spec - genuine prestige/ sports car, i would strongly advise you to contact Karl. True professionals & a good laugh to boot!
Thanks again guys, pleasure doing business!!
Dear Motorhouse Wales,
The attention to detail throughout my experience in purchasing my new Range Rover was first class.
I really appreciate company's who know how to deal with customers exact needs and requirements, and you are one of these.
I have already recommend you to many of my friends & family & very much look forward to our next visit in the future.
Just a quick note to say how pleased I am with the Porsche.
This is the first time I have bought a car that is truly “mint condition”, and I am delighted with it.
The cars you sell are really first class and do you great credit.
Hi Karl, the three and a half hour trip from Doncaster was well worth it. The car is spectacular. We have bought cars in the past from independent and main dealers. The service, professionalism, customer care and product we received from Motorhouse Wales put all of those to shame. Friendly, efficient, courteous, professional service in the car industry is alive and well in Bridgend. Thanks once again. We'll use you again and recommend you without hesitation..
Just a quick note to give a huge thankyou to Karl. Dealing with you and Motorhouse was as smooth, efficient and pleasurable car purchase that I can ever remember. The queries I had were dealt with immediately and I think you went beyond what I would expect by quite a margin, number plates, service etc. We are delighted with our new Boxster and would recommend you without hesitation. Our first time with you but not our last.
Just a quick note to say how much I love the SLK280 and the buying experience couldn't have been better or simpler. It certainly surpassed any other car purchase I've made, and there have been a few! I put it down to your relaxed but professional attitude and I would certainly buy from you again. On a separate note, I'd also like to say how good your website is. It's just that part of my job is to review and approve website from a regulatory perspective and whilst I haven't looked at yours that way, the quality and ease of use is great. It looks really professional and it's content, videos, photos and descriptions of the cars is great. Well done to your designer!
What an amazing experience I had with motorhouse, the car and the service exceeded my expectations. The car is perfect. Would definantly buy another car from yourselves even if it does mean a 4 hour drive each way to pick it up.
Hi Carl & John.The BMW 750i Sport that I purchased from you recently has exceeded my expectations. What a motor! I must say that the level of preparation of the vehicle was of a very high standard. If I bought another car, I would be quite happy to purchase from your website, in the knowledge that the quality was assured. It would certainly save me the journey from Hertfordshire to Bridgend. Please feel free to use this correspondence to endorse the excellent quality of service that you provide.
John and Carl gave excellent service and the car was as described and I am very pleased with the overall experience.
Hi Carl. Just a short message to say how pleased I am with the beamer, nice doing busines with you all.
Thank you John for the great service you gave me on purchasing my BMW 630i, All your cars are immaculate and so is your showroom!
Hi Carl, John & Andrew, Your new website looks great. I'll keep in regular contact with your site as your stock is always changing. It is always a pleasure dealing with you and I would not hesitate to recommend you to anyone looking for a Prestige and performance car.
I recently bought a superb Mercedes CL500 from Karl and John. It’s the best experience I have ever had buying a car. I can not recommend Motorhouse Wales enough to potential buyers. The quality of stock available at Motorhouse Wales and the superb back up service is second to none.
The company surpassed itself in both finding me the car I was looking for and in the after sales service. If you are looking for a prestige car look no further than Motorhouse Wales
Hi Karl, Just a quick note to say the car drives and looks great. Clara is delighted!! Also good news Clara likes the front badge as it is. I look forward to receiving the other items in the post as soon as possible.
Once again many thanks